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Client case · Group catering digitalisation · Shanghai · Jiading District

Shanghai Yipiantian Catering: Food-Safety Digitalisation Across 100+ Canteen Sites

Shanghai Yipiantian Catering is a Sidapu client operating staff and campus canteens for corporate and education clients. In October 2023, Yipiantian adopted Sidapu's group catering products across its canteen portfolio, covering both food safety and operations management, and is now live across 100+ sites.

1. Client profile

A group catering operator differs from a single canteen: one company may run dozens or even hundreds of sites, each subject to food-safety requirements such as sample retention, temperature checks and morning health checks — while head office must retain real-time visibility across all of them. The more sites in the portfolio, the harder paper records and disconnected tools become to manage.

2. Common industry challenges

Sidapu's Group Catering Digitalisation Brochure identifies three recurring problems when catering companies evaluate digital tools:

1. Too many options, and too expensive — the market is crowded and pricing is high, making it hard to tell good tools from bad and leaving buyers passive in procurement;
2. Tools that do not work together — a one-stop solution is hard to find, so tools and data end up fragmented;
3. Weak return on investment — tools are bought but never deliver the expected efficiency or cost savings.

All three intensify with scale: a single-site tool cannot solve a head office's need to manage every site at once.

3. Deployment

Yipiantian adopted three systems working together — safety, inspection and operations:

Data flows across the three systems, avoiding fragmented tooling: retention, inspection and operating data are viewed in one backend, and head office can compare sites side by side.

4. Client outcomes

5. Why this chain matters

Client satisfaction usually stops at "the client says it works". What makes this case distinctive is a three-step chain: Sidapu → Yipiantian (catering operator) → Huawei (the client's client).

• The catering company used the systems to run 100+ sites of its own;
• The site client (Huawei) saw the results and endorsed them;
• The site client then invited Yipiantian to present to its peer operators — effectively letting our client's client vouch for us.

For multi-site catering companies, the combination also proves a broader point: the value of food-safety tools lies not only in per-site compliance, but in letting head office keep control of 100+ sites at once.

6. Related products

• Canteen Safety Assistant — sample retention + core temperature + second shelf life, from ¥1,999 per canteen
• Canteen AI Inspection — safety inspection and corrective-action loop, ¥1,999 per canteen
• Canteen Ops Assistant — operations analytics and daily/weekly/monthly reporting

Further client data is available in the 2026 Group Catering System Selection Guide.